Returns and Cancellations

Hassle-Free Returns & Cancellations

1. Returns

• Returns are accepted within 7 days of receiving the product.
• Products must be unused, in original condition, and with original packaging.
• Certain items, such as customized or made-to-order products, are non-returnable.

2. Cancellations

• Orders can be canceled before shipment.
• Cancellation requests must be submitted via the platform or customer support.

3. Refunds

• Approved returns and cancellations are refunded within 7–10 business days.
• Refunds are processed through the original payment method.

4. Exceptions

• Items damaged during shipping may be eligible for replacement or full refund.
• Any disputes will be addressed promptly by our customer service team.